Privacy notice
Last updated: 8 November 2026
Who we are
Your EV Charger is a trading name of Oculus Housing Group Limited, a company registered in England and Wales (company number 15404889), Suite 4102 Charlotte House, Queens Dock Business Centre, Norfolk Street, Liverpool L1 0BG. We are the data controller for the details you give us. Contact: jack@oculushousinggroup.co.uk.
What we collect
Your name, phone number, email, house number or name and postcode, the answers you give about your car, your home and the charger you want, any photos you send us (for example of your fuse box, meter and where you park), and where you found us (for example, a Facebook ad).
Why we use it
- To contact you about your quote by phone, text, WhatsApp or email, because you asked us to (consent and steps before a contract).
- To supply and fit your charger, notify your electricity network operator and register your warranty if you go ahead (performance of a contract and legal obligation).
- To measure which adverts work (legitimate interests).
Who we share it with
The electrical contractor who fits your charger; your electricity network operator (DNO), which must be told about new chargers; the charger manufacturer, to register your warranty and set up the app; and the services we use to run the business: Google (storage and email), Meta (Facebook adverts and WhatsApp) and our text message provider. We never sell your details.
Cookies
If you click Accept on our cookie bar, we use the Meta Pixel to see which of our Facebook and Instagram adverts brought you to the site and whether you asked for a quote. If you click Reject, it doesn't load. You can change your mind by clearing this site's cookies in your browser.
Our pages load fonts from Google Fonts and a photo from Unsplash. Like any website, those services see your device's IP address when they send the files to your browser. They don't set cookies for us.
How long we keep it
If you don't go ahead, we delete your details within 12 months. If you do, we keep job records for 6 years for accounting and legal reasons.
Your rights
You can ask to see, correct or delete your details, or tell us to stop contacting you, at any time by emailing jack@oculushousinggroup.co.uk or replying STOP to any text. If you're unhappy with how we handle your details you can complain to the Information Commissioner's Office at ico.org.uk.